Terms of Service

Last Updated: January, 4, 2025

Welcome to Petal Pushers ("we," "our," or "us"). By accessing or using our website (www.ppushersfloral.com) and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree with these Terms, you may not use our services.

1. Overview of Services

Petal Pushers provides floral arrangement services, including the sale of pre-designed bouquets and custom bouquet creations, available for delivery to designated areas or to a customer-specified location.

2. Eligibility

By using our services, you confirm that you are at least 18 years old or have parental/guardian consent if under 18. You agree to provide accurate and complete information when placing orders.

3. Orders and Payments

3.1 Order Placement

Orders are to be placed via our website. All orders are subject to availability and/or review of requested custom design bouquets.

3.2 Payment

Customers must pay a 50% deposit at the time of making the purchase. This deposit will go to the total amount of the order. The remaining amount will be due 3 days prior to the day of delivery. We accept major credit cards and other payment methods as displayed on our website.

Custom orders with unique designs or requests may be subject to additional deposits.

3.3 Cancellations and Refunds

  • Orders can be canceled up to 3 days before the scheduled delivery time for a full refund.

  • For orders requesting to be cancelled within 3 days of the scheduled delivery can be rescheduled for a later date or cancelled all together, however, no refunds will be given. If the order is rescheduled, a rescheduling fee will be applied to the order.

  • No refunds will be given for orders booked within 3 days of the requested delivery time. The order will also be charged a $30 fee for last-minute booking.

4. Order Drop-Offs / Deliveries

  • We offer two variations of drop-off delivery within Harris and Montgomery County that can be selected during the checkout process:

    • To predesignated locations within North, East, South, and West Houston. Based on the zip code provided during check out, locations for coordinated drop-offs will be provided and should be indicated within the order notes. Within 3 days of the requested delivery date, we will reach out to confirm the delivery time and location.

    • To a specified location in Harris or Montgomery County

  • If the delivery is outside of Harris or Montgomery County, additional fees will be charged, as shown during the checkout process. Upon receipt of the order, we may determine that we can't facilitate the delivery and reserve the option to cancel the order.

  • We will attempt to confirm the requested delivery method and time within 3 days prior to the delivery date, however, it is your responsibility to ensure the desired delivery method is selected, and the correct time is provided. For orders with specified locations other than our predesignated locations, it is your responsibility also to ensure the delivery address is correct and accessible at the time of delivery.

  • Deliveries will be made during our business hours, from 7:00 AM to 7:30 PM, Tuesday-Sunday. 

5. Custom Bouquets

Custom bouquets must be pre-ordered at least 7 days in advance. Any specific requirements should be clearly stated when placing the order. While we strive to meet your requests, availability of certain flowers may vary seasonally.

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Petal Pushers and protected under intellectual property laws. Unauthorized use is prohibited.

7. Limitations of Liability

To the fullest extent permitted by law, Petal Pushers shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or products.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

10. Contact Information

For questions about these Terms, please contact us at:

Petal Pushers
Email: info@ppushersfloral.com
Phone: (832) 350-8715